CANADA

Free shipping! Except on scrunchies ($10 flat rate for solo scrunchies orders).

Shipped expedited with tracking through Canada Post.

Parcels generally arrive 1-2 days in Atlantic Canada, a few to Ontario and Quebec, and about a week to the rest of Canada.

USA

Free shipping! Except on scrunchies ($10 flat rate for solo scrunchies orders).

Shipped expedited with tracking through Canada Post.

Parcels arrive generally in 4-7 business days.

Customs and duties levied are the responsibility of the customer.

REST OF THE WORLD

Will ship anywhere else for $30 CAD flat rate.

Shipped expedited with tracking.

Delivery times vary between countries, contact heythere@jeskagrue.ca if you'd like an estimate before purchase.

Customs and duties levied are the responsibility of the customer.

RETURNS

JG has shipped out several hundreds garments so far and currently has a return rate of .04%!

If your JG garment arrives and it's not the garment for you, returns for full refund are happily accepted within 14 days of delivery - email heythere@jeskagrue.ca to authorize a return.

Customers are responsible for return shipping. Garment must be unworn. Once arriving back to the studio, garment will be evaluated before refund is issued.

Ordering tips:

JG garments are oversize fit. True to size will be roomy, no need to size up. If you are on the cusp between sizes, sizing down is the best option. JG garments are also quite multi-size: meaning you can jump around sizes if you desire a slimmer or roomier fit - refer to individual garment measurements on garment listings.

If you concerned about length, review length measurements on garment listings. Length measurements are from neck point of shoulder to hem. Custom length adjustments are happily accepted, email heythere@jeskagrue.ca or leave a note at check out of how much more or less length you desire. Note, JG garments are washed by manufacturers but can still contain 2-4% length shrinkage.